EMPLOYEE SURVEY
We value your feedback and would like to know how well we are meeting your needs. Please take a few moments to complete the following questions that apply to your experience, and return this survey.
Caseworker Supervisor MIS Placement HR Clerical Technical Managerial Accounting Manager Other
Less than 6 months 6 months to a year 1 to 2 years 3 to 5 years 5 years 10 years 20 years Over 20 years
Work Environment People (Staff) Pay Recognition Supervision Administration Perks (Benefits) Flexibility None
Yes No Not Applicable
More Staff Better Training Flexible Hours Advancement Opportunities Opinions are valued
Yes No N/A
Have you ever witnessed any forms of discrimination?
Racial Sexual Age Gender Sexual Orientation No
Technical Support Better Support Better Equipment Better Software
Please rate your answers from 1 to 5 (1 being the worst, 5 being the highest)(1= Strongly Disagree, 5=Strongly Agree)
1. Satisfaction with your position.
2. Recognition of employees as individuals.
3. Your motivation to see the agency succeed.
4. Communication of agency goals/strategies to employees.
5. Agency flexibility with respect to your family responsibilities.
6. How comfortable would you be referring a friend to work at your agency?
7. Rate the variety of tasks your position requires. (1=not enough, 5=too many)
8. Level of interaction with other employees formally.
9. Is a clear path of career advancement laid out?
10. Clarity of your job requirements.
11. Compared to a year ago, how would you rate your current job satisfaction level?
12. Agency leadership has made positive changes for me.
13. I am enthusiastic about changes within the agency.
14. I am personally committed to changes within the agency.
15. Leaders in the agency are positive role models.
16. Your direct supervisor is a positive role model.
17. Your direct supervisor responds to issued important to you.
18. Your own morale.
19. Morale of your co-workers.
20. Team spirit in the agency.
21. Team spirit in the department.
22. Professionalism of your co-workers.
23. You receive a feeling of personal accomplishment at work.
24. You receive appropriate recognition for your contributions.
25. You have the power to improve the quality of agency.
26. You have a balance of work and home life.
27. Your pay accurately matches your responsibilities.
34. I understand the day-to-day operations of my department.
35. Different perspectives are encouraged in my department.
36. Policies and procedures make sense to me.
37. The building/work area conditions are acceptable.
38. Individual differences (age,race, gender, education, sexual orientation) are respected.
39. How satisfied are you with telephone support?
Daily basis for each customer Monthly or more often Quarterly Semi-annually Annually or less often Never
Questionnaires sent through the mail Follow-up telephone calls Outside firm has been hired to track customer satisfaction Suggestion boxes within facilities Other None
Yes No Don’t Know
Fear of losing customers Fear of losing community involvement Fear of increased regulation by state/federal agencies Fear of damage to agencies reputation within the community